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Client Relationship Manager

The Client Relationship Manager is the point person for day-to-day communications, scheduling and coordination of projects with Bluebird Creative clients. The Client Relationship Manager will maintain a pulse on all projects progress and communicate updates and needs with both the client and the Bluebird Creative team.

Job Responsibilities & Duties:

  • Manage, maintain and develop strong relationships with clients and vendors
  • Act as the liaison between the Bluebird Creative team and the client, facilitating open communication always
  • Respond to client requests and incorporate these requests for work into Bluebird Creative work timelines for execution
  • Coordinate revision progress and on-time delivery of final assets to the client to include both graphic and social content
  • Serve as the second review for all work completed by the Bluebird Creative team before sending to client for initial review
  • Ensure all client projects are on time and that all parties have a clear timeline for delivery
  • Work to achieve Bluebird Creative and client goals simultaneously
  • Prepare holistic end of month reports with assistance from Bluebird Creative team and deliver reports with analysis for review in person or via email (per client’s preference)
  • Ability to jump in on projects and execute if project is behind schedule or on a tight deadline

Skills and Qualifications:

  • Excellent writing, communication, and presentation skills
  • Ability to be a “people person” and a competent relationship builder
  • Be able to demonstrate creativity and logic in equal measures
  • Ability to demonstrate thorough knowledge of the marketing industry
  • Be analytical and an accomplished problem-solver
  • Willingness to work through tight deadlines without compromising work quality
  • Strong attention to detail and flexibility to adapt creative work to the clients specifications
  • Strong organization and time-management skills
  • High level of initiative
  • Willingness to work within a team environment 

Why Bluebird?

Our goal is to create an innovative, creative and empowering environment for our team and community. We provide opportunities for you to succeed doing what you love.

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