Join Our Team

The Client Relationship Manager is the point person for day-to-day communications, scheduling and coordination of projects with Bluebird Creative clients. The Client Relationship Manager will maintain a pulse on all projects progress and communicate updates and needs with both the client and the Bluebird Creative team.

Job Responsibilities & Duties:

• Manage, maintain and develop strong relationships with clients and vendors
• Act as the liaison between the Bluebird Creative team and the client, facilitating open communication always
• Respond to client requests and incorporate these requests for work into Bluebird Creative work timelines for execution
• Coordinate revision progress and on-time delivery of final assets to the client to include both graphic and social content
• Serve as the second review for all work completed by the Bluebird Creative team before sending to client for initial review
• Ensure all client projects are on time and that all parties have a clear timeline for delivery
• Work to achieve Bluebird Creative and client goals simultaneously
• Prepare holistic end of month reports with assistance from Bluebird Creative team and deliver reports with analysis for review in person or via email (per client’s preference)
• Ability to jump in on projects and execute if project is behind schedule or on a tight deadline

Skills and Qualifications:

• Excellent writing, communication, and presentation skills
• Ability to be a “people person” and a competent relationship builder
• Be able to demonstrate creativity and logic in equal measures
• Ability to demonstrate thorough knowledge of the marketing industry
• Be analytical and an accomplished problem-solver
• Willingness to work through tight deadlines without compromising work quality
• Strong attention to detail and flexibility to adapt creative work to the clients specifications
• Strong organization and time-management skills
• High level of initiative
• Willingness to work within a team environment